Sea Eagle 473rl Inflatable Kayaks and Canoe Reviews
2 Discount Packages available. starting at $1,499
We love our sturdy, convenient, comfortable tandem kayak.
We received our kayak back in the spring. It arrived weeks before it was expected to. Our first voyage was great. I managed to miss read the instructions and inadvertently cause a small leak. Sea Eagle quickly came to our rescue and repaired the kayak at no charge. Since then we have enjoyed many hour in several location and I am reminded to once again to carefully read all the instructions. The photos are from our recent excursion to one of our favorite pubs where when one paddles there, you get a but off you first pint. The Pour house, Port Townsend, WA, USA. This kayak replaces our SE 330, Still working well after 20 years. Now with one of our children.
The kayak took longer than expected to arrive. When it came, it came in two different boxes. The kayak didn't fit in the carrying bag. I tried to contact customer services more times than I can count. They finally answered saying they didn't have a bag available to fit the kayak. They then sent me a cheap $10 dollar big cargo bag that was pretty useless. The only reason I'm even giving them a 2 (instead of a 1) is because I do think the quality of my specific kayak is great. It is such a shame that the company and customer service is so bad. My best friend tried to buy the same kayak as mine and when his arrived, it was completely different than what he ordered. Not surprised. For the price tag of these kayaks, I would expect to have all pieces fit and proper customer service when something is wrong with the order/ a part doesn't fit.
Thank you for the review and feedback Valerie.
We are very sorry that the complimentary CarryBag did not work out for you. We strive to provide our customers with the best personal service possible. We hope you are enjoying the boat and are here for any of your future needs.
Please feel free to reach out to us anytime.
Just finishing a trip to Bend Oregon, first summer with our 473rl. Did a 18 mile trip on the Deschutes River and some shorter lake trips. My wife and I just love our kayak, we have had hard shells and one other inflatable, the 473rl is the best kayak we have ever used. Love the speed , finished the 18 mile river trip under 5 hours ( used to take 6 ). And the way we can get in and out of the boat very stable ( without failing in the lake or river ). Very easy to set up and take down and we can take all our gear. We are both in our sixty's........ Thank you for a great product